For employee safety, we do not service fixed-lid rolling containers.

Cleanliness Counts

Please ensure that garbage is properly contained. Otherwise you may be inviting animal intrusion, wind swept litter, ground contamination, not to mention extra expense. Be especially diligent containing polystyrene packing material (i.e. packing peanuts), which should be bagged and not left loose in boxes. Never place hazardous wastes such as motor oils and household chemicals in your regular garbage. Please call our office or check online for detailed information on hazardous waste programs in your area.

Explanation of Collection Categories

The information below should help you better understand how we categorize and therefore bill for waste collection service. Volumes of general waste and service are translated into the equivalent of whole can totals. A small volume of yard waste, for example, may be marked as a total can equivalent of two extra.

whats_in_your_trash2

 Waste Material Categories
Other:  Items including appliances, furniture, and large volumes of miscellaneous debris are listed separately in detail.
Regular:  Standard cans collected.
Extra:  Collection of small volumes of miscellaneous items not in standard cans (for example, bags and boxes).

 Service/Labor Categories
Mess:  Charge for picking up excessive scattered debris (for example, animal mess or improper containment).
Trip:  Charge for retrieving cans located beyond the allowable distance from the road.
Service:  Charge for collecting trash on a non-standard service day, or returning on the same day after the route has been completed.

 Basic Service Categories
Allowed:  Number of cans in your basic service multiplied by the number of service days.
Credit:  Number of cans remaining from the allowed amount in the last billing period (applies to customers on continuous service only).

 Recycling Program
Blue Bag:  Number of program approved blue bags containing authorized recyclable material. If the content of the blue bag is not clearly visible or, if the contents contain non-recyclable material, the bag will be recorded and billed as regular waste.

Please call our office at 530-583-7800 to start service.

Service Information

Because what you do impacts how efficiently we can run our business, your attention to a few details, such as these mentioned below, can help keep your bill as low as possible.

  • Place your garbage within twenty feet of the county maintained roadside by 7:00 am.
  • Make sure your garbage is visible and easily accessible for the TTSD drivers. Any cans placed further than the allotted 20 feet will be assessed a “trip charge.”
  • If you share a common access or place garbage in a common location, be sure to mark all cans and bags with your name or house number to ensure the driver accurately records what is collected.
  • Individual cans, bags, or containers must neither exceed 32 gallons in volume nor 60 pounds in weight.
  • Cans should have tight-fitting lids that are not screw top. (We do not service the screw-top “bear resistant” cans.)
  • If you have more than your regular household trash to be picked up, e.g. yard clean up or appliances, you need to call our office at 530-583-7800 and give authorization to pick up these additional items.
  • We strongly recommend you purchase a bear shed. TTSD clean-up efforts for garbage mess will incur a charge. Call us or click for a list of local bear shed vendors.
  • Place recycling (blue bags) beside garbage.

 

Holidays

Garbage routes run normally on all holidays except for Christmas Day. If your collection day falls on a working holiday (any holiday except Christmas), please place garbage out by 6:00 a.m. If your regularly scheduled collection falls on Christmas Day, the Christmas schedule applies to you. We post the Christmas schedule as soon as it’s available.

For holiday hours for the Eastern Regional Transfer Station, known commonly as the MRF, visit the Hours & Locations page. Our administrative offices are closed all or most holidays, so be sure to contact us ahead of time regarding questions or special requests for those days.

Severe Weather

In the event of severe winter weather, routes will be completed at the earliest opportunity. If town and county roads to your neighborhood location are impassable, we will generally attempt to gain access throughout the day, but may find it necessary to return at a later date.

You can prepare for collection during winter weather by:

  • Maintaining clear access to garbage containers.
  • Clearing all snow and ice. Snow plow services do not necessarily keep pathways clear to garbage containers.
  • Ensure cans remain visible to our driver, but are free from the path of any snow plow (if you’re placing cans out). Lids should always be securely fastened (no screw lids) to prevent animal intrusion or water absorption.
  • Bear sheds (enclosures) must have clear access; clear access means no snow hanging over the top, no snow “tunnel”, no snow steps, no snow berms and no ice on pathway.
  • During freezing weather, bear shed doors may freeze shut, TTSD employees will not force doors open. During occasions of freezing weather, customers may open the sheds themselves and leave open a few inches on the morning of collection to ensure access is available to TTSD.

 

Billing

Each week TTSD drivers record the number of cans collected at your residence as well as extra amounts of garbage placed beside or on top of a garbage can. Additional services required are also noted. At the end of each quarter, the computer calculates your average level of usage for that three-month quarter. A customer’s account calculated on a one-can basis typically allows thirteen cans in each quarter. Amounts over the allotted thirteen cans incur an extra can charge or equivalent. TTSD also offers a two can rate, allowing customers twenty-six cans in a thirteen-week quarter. If you do not use all cans in a quarter, any unused cans may be used in the following quarter only.

For more information regarding billing, please see our Explanation of Collection Categories (top of page).

Free Recycling

As a TTSD customer, you can participate in our free curbside Blue Bag Program. Simply place dry, clean recyclable materials in blue plastic bags, which may be purchased from local grocers and hardware stores. Blue bags must be tied and set next to the trash containers, not inside of a can. TTSD collects these blue bags for processing at the Eastern Regional Material Recovery Facility.

We also offer free Christmas tree recycling, where trees are collected following the holidays (with certain restrictions). Free Household Hazardous Waste Disposal is available throughout the summer months if you schedule an appointment and bring your acceptable wastes to the special facility at Eastern Regional Transfer Station.

We welcome you to our independent family-owned business and encourage you to call us if you have any practical considerations or placement questions.

Batteries

All customers may self haul household batteries and deposit them for free in designated containers at the following locations:

Truckee Town Hall
10183 Truckee Airport Road, Truckee

Glenshire Clubhouse
15726 Glenshire Drive, Truckee

Mountain Hardware
11320 Donner Pass Road, Truckee

Tahoe Truckee Lumber
10242 Church Street, Truckee

ERL Transfer Station
900 Cabin Creek Road, Truckee

Swigard’s Hardware
200 North Lake Boulevard, Tahoe City

Kings Beach Hardware
200 Secline Street, Kings Beach

El Dorado Residents may find more information at edcgov.us.

Garbage service is mandatory in Placer County, even if you only use your home one day a month. You may discontinue your service only if you are not using your home for one entire calendar month or longer. You must call our office and notify us in advance to discontinue service, as we do not adjust in arrears. If your home is not on service and is found to be occupied, we are required by Placer County ordinance to automatically start your service and therefore bill accordingly.

Please call our office at 530-583-7800 if you have any questions regarding your service that are not answered below.

Service Information

Because what you do impacts how efficiently we can run our business, your attention to a few details, such as these mentioned below, can help keep your bill as low as possible.

  • Place your garbage within twenty feet of the county maintained roadside by 7:00 am.
  • Make sure your garbage is visible and easily accessible for the TTSD drivers. Any cans placed further than the allotted 20 feet will be assessed a “trip charge.”
  • If you share a common access or place garbage in a common location, be sure to mark all cans and bags with your name or house number to ensure the driver accurately records what is collected.
  • Individual cans, bags, or containers must neither exceed 32 gallons in volume nor 60 pounds in weight.
  • Cans should have tight-fitting lids that are not screw top. We do not service the screw-top “bear resistant” cans.
  • If you have more than your regular household trash to be picked up, e.g. yard clean up or appliances, you need to call our office at 530-583-7800 and give authorization to pick up these additional items.
  • We strongly recommend you purchase a bear shed. TTSD clean-up efforts for garbage mess will incur a charge. Call us or click for a list of local bear shed vendors.
  • Place recycling (blue bags) beside garbage.

 

Holidays

Garbage routes run normally on all holidays except for Christmas Day. If your collection day falls on a working holiday (any holiday except Christmas), please place garbage out by 6:00 a.m. If your regularly scheduled collection falls on Christmas Day, the Christmas schedule applies to you. We post the Christmas schedule as soon as it’s available.

For holiday hours for the Eastern Regional Transfer Station, known commonly as the MRF, visit the Hours & Locations page. Our administrative offices are closed all or most holidays, so be sure to contact us ahead of time regarding questions or special requests for those days.

Severe Weather

In the event of severe winter weather, routes will be completed at the earliest opportunity. If town and county roads to your neighborhood location are impassable, we will generally attempt to gain access throughout the day, but may find it necessary to return at a later date.

You can prepare for collection during winter weather by:

  • Maintaining clear access to garbage containers.
  • Clearing all snow and ice. Snow plow services do not necessarily keep pathways clear to garbage containers.
  • Ensure cans remain visible to our driver, but are free from the path of any snow plow (if you’re placing cans out). Lids should always be securely fastened (no screw lids) to prevent animal intrusion or water absorption.
  • Bear sheds (enclosures) must have clear access; clear access means no snow hanging over the top, no snow “tunnel”, no snow steps, no snow berms and no ice on pathway.
  • During freezing weather, bear shed doors may freeze shut, TTSD employees will not force doors open. During occasions of freezing weather, customers may open the sheds themselves and leave open a few inches on the morning of collection to ensure access is available to TTSD.

 

Billing

Each week TTSD drivers record the number of cans collected at your residence as well as extra amounts of garbage placed beside or on top of a garbage can. Additional services required are also noted. At the end of each quarter, the computer calculates your average level of usage for that three-month quarter. A customer’s account calculated on a one-can basis typically allows thirteen cans in each quarter. Amounts over the allotted thirteen cans incur an extra can charge or equivalent. TTSD also offers a two can rate, allowing customers twenty-six cans in a thirteen-week quarter. If you do not use all cans in a quarter, any unused cans may be used in the following quarter only.

For more information regarding billing, please see our Explanation of Collection Categories (top of page).

Free Recycling

As a TTSD customer, you can participate in our free curbside Blue Bag Program. Simply place dry, clean recyclable materials in blue plastic bags, which may be purchased from local grocers and hardware stores. Blue bags must be tied and set next to the trash containers, not inside of a can. TTSD collects these blue bags for processing at the Eastern Regional Material Recovery Facility.

We also offer free Christmas tree recycling, where trees are collected following the holidays (with certain restrictions). Free Household Hazardous Waste Disposal is available throughout the summer months if you schedule an appointment and bring your acceptable wastes to the special facility at Eastern Regional Transfer Station.

We welcome you to our independent family-owned business and encourage you to call us if you have any practical considerations or placement questions.

Batteries

All customers may self haul household batteries and deposit them for free in designated containers at the following locations:

Truckee Town Hall
10183 Truckee Airport Road, Truckee

Glenshire Clubhouse
15726 Glenshire Drive, Truckee

Mountain Hardware
11320 Donner Pass Road, Truckee

Tahoe Truckee Lumber
10242 Church Street, Truckee

ERL Transfer Station
900 Cabin Creek Road, Truckee

Swigard’s Hardware
200 North Lake Boulevard, Tahoe City

Kings Beach Hardware
200 Secline Street, Kings Beach

Placer Residents may find more information at placer.ca.gov

Please call our office at 530-583-7800 to start service.

Service Information

Because what you do impacts how efficiently we can run our business, your attention to a few details, such as these mentioned below, can help keep your bill as low as possible.

  • Place your garbage within 28 feet of the county maintained roadside by 7:00 am.
  • Make sure your garbage is visible and easily accessible for the TTSD drivers. Any cans placed further than the allotted 28 feet will be assessed a “trip charge.”
  • If you share a common access or place garbage in a common location, be sure to mark all cans and bags with your name or house number to ensure the driver accurately records what is collected.
  • Individual cans, bags, or containers must neither exceed 32 gallons in volume nor 60 pounds in weight.
  • Cans should have tight-fitting lids that are not screw top. We do not service the screw-top “bear resistant” cans.
  • If you have more than your regular household trash to be picked up, e.g. yard clean up or appliances, you need to call our office at 530-583-7800 and give authorization to pick up these additional items.
  • We strongly recommend you purchase a bear shed. TTSD clean-up efforts for garbage mess will incur a charge. Call us or click for a list of local bear shed vendors.
  • Place recycling (blue bags) beside garbage.

 

Holidays

Garbage routes run normally on all holidays except for Christmas Day. If your collection day falls on a working holiday (any holiday except Christmas), please place garbage out by 6:00 a.m. If your regularly scheduled collection falls on Christmas Day, the Christmas schedule applies to you. We post the Christmas schedule as soon as it’s available.

For holiday hours for the Eastern Regional Transfer Station, known commonly as the MRF, visit the Hours & Locations page. Our administrative offices are closed all or most holidays, so be sure to contact us ahead of time regarding questions or special requests for those days.

Severe Weather

In the event of severe winter weather, routes will be completed at the earliest opportunity. If town and county roads to your neighborhood location are impassable, we will generally attempt to gain access throughout the day, but may find it necessary to return at a later date.

You can prepare for collection during winter weather by:

  • Maintaining clear access to garbage containers.
  • Clearing all snow and ice. Snow plow services do not necessarily keep pathways clear to garbage containers.
  • Ensure cans remain visible to our driver, but are free from the path of any snow plow (if you’re placing cans out). Lids should always be securely fastened (no screw lids) to prevent animal intrusion or water absorption.
  • Bear sheds (enclosures) must have clear access; clear access means no snow hanging over the top, no snow “tunnel”, no snow steps, no snow berms and no ice on pathway.
  • During freezing weather, bear shed doors may freeze shut, TTSD employees will not force doors open. During occasions of freezing weather, customers may open the sheds themselves and leave open a few inches on the morning of collection to ensure access is available to TTSD.

 

Billing

Each week TTSD drivers record the number of cans collected at your residence as well as extra amounts of garbage placed beside or on top of a garbage can. Additional services required are also noted. At the end of each quarter, the computer calculates your average level of usage for that three-month quarter. A customer’s account calculated on a one-can basis typically allows thirteen cans in each quarter. Amounts over the allotted thirteen cans incur an extra can charge or equivalent. TTSD also offers a two can rate, allowing customers twenty-six cans in a thirteen-week quarter. For customers on a two can service, if you do not use all cans in a quarter, any unused cans may be used in the following quarter only.

For more information regarding billing, please see our Explanation of Collection Categories (top of page).

Free Recycling

As a TTSD customer, you can participate in our free curbside Blue Bag Program. Simply place dry, clean recyclable materials in blue plastic bags, which may be purchased from local grocers and hardware stores. Blue bags must be tied and set next to the trash containers, not inside of a can. TTSD collects these blue bags for processing at the Eastern Regional Material Recovery Facility.

We also offer free Christmas tree recycling, where trees are collected following the holidays (with certain restrictions). Free Household Hazardous Waste Disposal is available throughout the summer months if you schedule an appointment and bring your acceptable wastes to the special facility at Eastern Regional Transfer Station.

We welcome you to our independent family-owned business and encourage you to call us if you have any practical considerations or placement questions.

Batteries

All customers may self haul household batteries and deposit them for free in designated containers at the following locations:

Truckee Town Hall
10183 Truckee Airport Road, Truckee

Glenshire Clubhouse
15726 Glenshire Drive, Truckee

Mountain Hardware
11320 Donner Pass Road, Truckee

Tahoe Truckee Lumber
10242 Church Street, Truckee

ERL Transfer Station
900 Cabin Creek Road, Truckee

Swigard’s Hardware
200 North Lake Boulevard, Tahoe City

Kings Beach Hardware
200 Secline Street, Kings Beach

Truckee Residents may find more information at townoftruckee.com